Brian Feucht

Summary of Qualifications:

• 7 years information technology and customer support
• 3 years development experience using ASP.NET, C#, and VB.NET
• 3 years implementing object oriented and n-tier development practices
• 3 years database design and development with T-SQL
• 2 years developing W3C and 508 compliant HTML, Javascript, XML, and CSS
• 1 year auditing VB, VB.NET, and C# code for security vulnerabilities
• 1 year technical program management
• 1 year implementing unobtrusive AJAX
• 6 months implementing and managing coding guidelines utilizing Visual Studio 2008 Code Analysis and StyleCop

Experience:

March 2007 - November 2008
Web Application Developer
University of Idaho

• Maintain and support over 10 legacy applications developed in VB.NET and VB with SQL Server back end.
• Act as program manager and lead developer within cross-functional team to plan and create program requirements and develop, test, and release custom installation of Sitecore as a replacement enterprise content management system.
• Develop and enforce standards for internal and third party developers for W3C and 508 compliance, CSS naming, and C#/VB FxCop and StyleCop rule sets.
• Mentor coworkers, external developers, and temporary/student employees in HTML, CSS, XML, Javascript, Unobtrusive AJAX and .NET development.
• Perform miscellaneous web master duties including configuration and management of IIS, Apache, DNS, and FrontPage.

February 2006 - March 2007
System Development Analyst II
University of Idaho

• Developed C#, ASP.NET, and SQL Server based employee scheduling and time clock application.
• Worked within cross-functional team and with third party vendors to develop product requirements and implementation plan for migration from legacy Sun ONE email system to Microsoft Exchange 2003.
• Planned, developed, and executed solution for migration of Sun Ray thin client system from Solaris to Red Hat Enterprise Linux.
• Worked in a team environment to provide second level technical and customer support to first level support employees, external campus users/employees, and third party technical staff.
• Mentored and trained first level support student employees.

January 2005 - February 2006
Lead Technical Support Representative
University of Idaho

• Developed C#, ASP.NET and SQL Server based inventory management, customer support, and e-commerce application and web services for student laptop leasing program.
• Worked in a team environment to provide second level technical and customer support to first level support employees, external campus users/employees, and third party technical staff.
• Developed procedures and incentives to encourage first level support to contribute ideas for improving help desk services.
• Acted as interim help desk supervisor in supervisor absence.

September 2001 - January 2005
Technical Support Representative
University of Idaho

• Acted as the first point of contact for the University of Idaho's Information Technology Services by answering questions, providing solutions, training customers and creating end-user documentation.
• Guaranteed customer satisfaction by analyzing and diagnosing specific problems, documenting customer contacts and solutions, and acting as a liaison between Information Technology Services and customers.
• Created new procedures and operating policies for improved work-flow, participating in training and classes, and cross training with co-workers.

Projects and Accomplishments:

Sitecore Web Design System – http://www.uidaho.edu
As lead .NET developer, program manager, chief technologist, voice of reason, and Sitecore engineer, I have become a vital member of a cross-functional team who has successfully launched a customized installation of Sitecore Content Management System. This tool enables the University of Idaho to replace a distributed network of a 100+ part-time web masters (mostly a group of administrative assistants, student employees, and faculty) with a group of ten web content and marketing experts. This consolidated group will now be able to focus on search engine optimization (SEO), search engine management (SEM), and creating a consistent brand image across multiple internal groups where previously not possible.

The website, www.uidaho.edu, launched on September 18, 2008 with over 900 pages and in the next three months we are expecting to migrate over 3000 more. By creating strongly typed business objects and separating them from the presentation layer, this process can take place without much assistance of any technical users. My role has been reduced to tracking and resolving bugs, new features, and basic web master duties.

WebEdit Security and Performance Audit
Audited Visual Basic .NET code for SQL injection and cross-site scripting (XSS) vulnerabilities and made recommendations on specific code and best practices changes to mitigate and prevent attacks from being successful. Reviewed crash dumps from production web server with WinDbg and SOS to identify performance issues and made recommendations for changes and best practices to remediate performance issues.

Several of the changes and recommendations I made were put into place and the unhandled exception rate for the application was reduced by 85%. No successful SQL injection attacks have been reported on services since audit, over six months ago. Application has been scheduled for replacement by an enterprise product within 48 months.

Education:

Bachelor of General Studies, May 2006
University of Idaho, Moscow, Idaho
Minors: Computer Science and Business

Certifications & Training:

Comptia A+ and Network+, Sitecore CMS Certified Developer - Level 2, Microsoft 2300A - Developing Secure Web Applications